Effective Date: November 23, 2025
Company: Jeffries Water Basement Waterproofing, New Jersey
What These Terms Cover
These Terms explain how our website, booking system, and services operate. When you browse our site, schedule an inspection, request an estimate, or hire us for waterproofing or foundation services, you agree to follow these guidelines. Please read them carefully before moving forward.
Our Services
Jeffries Water Basement Waterproofing provides professional basement waterproofing, French drain installation, sump pump installation, crawl space encapsulation, foundation repair, and water damage restoration services across New Jersey and surrounding Pennsylvania counties.
We aim to provide accurate descriptions, photos, and information on our site. Actual results may vary based on home conditions, soil type, age of construction, and other factors.
All services must be performed according to our inspection findings and installation standards to qualify for warranties.
Scheduling, Estimates, and Service Availability
When you schedule an inspection or request service, you are making an offer to work with us under these Terms.
After submitting your request, we will contact you to confirm appointment availability. If we cannot complete a service because of weather, safety issues, or structural conditions, we will notify you and reschedule.
We reserve the right to decline service if conditions make it unsafe or impractical to perform the work.
Pricing and Payments
Service pricing is provided after an in-home inspection. Prices may change if additional issues appear during installation.
• All estimates are itemized for clarity.
• Payment terms will be stated in your service agreement.
• We accept major credit cards, checks, and approved financing options.
• Work must be paid according to the agreed schedule before warranties take effect.
Taxes and permit fees (if applicable) are the responsibility of the homeowner.
Service Work and Installation
Our technicians follow professional standards and local regulations. To complete the work safely, you agree to:
• Provide clear access to your basement or crawl space
• Remove personal belongings that may interfere with installation
• Ensure pets and children stay away from work areas
• Allow the use of tools, equipment, and power as needed
Installation timelines may vary based on weather, foundation conditions, material availability, and the size of your project.
We are not responsible for delays caused by severe weather, power outages, flooding, or issues beyond our control.
Warranties
Most waterproofing and French drain systems include a transferable lifetime warranty. Your written warranty outlines what is covered.
Warranties do not cover:
• Damage caused by natural disasters
• Pre-existing structural defects
• Changes made by other contractors after installation
• Improper maintenance or neglect
• Issues outside the areas we treated
If a warranty claim is needed, contact us and we will schedule an inspection.
Cancellations and Refunds
You may cancel a scheduled inspection or service by contacting us before the appointment.
Refund eligibility depends on the stage of your project:
• Deposits may be refundable before work begins
• Once work has started, refunds are limited to unperformed services
• Materials that have been installed are non-returnable
If you cancel after materials are purchased, you may be responsible for material costs.
Customer Accounts
You may use our site as a guest or create an account to track inspections, estimates, and service history.
You are responsible for keeping your login information secure and for any activity under your account.
Intellectual Property
All website content, including text, images, graphics, logos, videos, and service descriptions, belongs to Jeffries Water Basement Waterproofing.
You may not copy, reproduce, or distribute any content without written permission.
Reviews, Photos, and Shared Content
We welcome feedback and photos from completed projects.
By submitting reviews, testimonials, or images, you grant us permission to use them for marketing, social media, or our website.
We will not publish personal details or identifiable home information without your consent.
Safety and Proper Use
Basement waterproofing and structural repair involve specialized equipment and safety procedures.
You agree to follow safety guidance from our team during installation and keep work areas clear.
We are not responsible for injuries or damages caused by ignoring safety instructions or interfering with the work site.
Prohibited Uses
You agree not to:
• Use our site for fraudulent or illegal purposes
• Attempt to disrupt or harm the website
• Provide misleading or false information during scheduling
• Resell or misrepresent our services
We may refuse service or cancel appointments that violate these Terms.
Privacy and Cookies
Your use of our site and services is governed by our Privacy Policy, which explains how we collect and use your information.
Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of New Jersey.
If a dispute arises, we will first try to resolve it directly with you. If that is not possible:
• Claims may be brought in New Jersey small claims court
• Or resolved through binding arbitration under the American Arbitration Association consumer rules
Either option may apply depending on the nature of the dispute.
Changes to These Terms
We may update these Terms from time to time. The “Effective Date” at the top will show when the latest version took effect. Continued use of our site or services means you accept the updated Terms.
Contact Us
Questions or concerns?📧 Email: je*******************@***il.com
📞 Phone: (856) 417-1227